A tipping point is a point in time when a group—or a large number of group members—rapidly and dramatically changes its behavior by widely adopting a previously rare practice. 
Our experience shows that especially substantial operational improvements can only be achieved and sustained when the employees of a client accept the necessary changes and adopt their behavior accordingly. 
We have developed, tested and proven approaches to roll-out and sustain improvements across organizations ranging from a few dozen to tens of thousands of employees.
In every journey towards operational excellence there is a distinct moment when the organization realizes that things are really changing for the better. This tipping point further accelerates the change process.